First, we scour the web for small, privately owned businesses that either already have a website that looks a little under-served at first glance, or one that has no website at all.
Next, we take a closer look at the website for roughly ten to fifteen minutes. We have a checklist we go through to quickly identify what the site is lacking, or could do better. We also check for social media accounts and pages and assess those as well.
Once we have completed our Assessment, we approach the customer either over the phone or through email, providing them (or you!) a link to our assessment with a brief overview of what we could do to help grow their online presence.
At this point, whether or not we move forward is completely in the prospective customer's hands. We will not move forward from here without some form of consent or intent to book a project.
In cases where the customer approaches us about a project, the next step is to spend time with them discussing exactly what they would like to have done, and what their expectations are regarding said work. Once this level of understanding, or Scope has been determined, we move on.
During the design phase we take the input we've obtained from the customer, along with any elements they wanted to keep from the old design, and bring everything together visually. This results in what is called a mock-up. The mock-up will contain the color pallet, font hierarchy, and some visuals of a few key pages so the customer can see what the site will look like when it's fully realized.
This is the second point where we wait for customer approval. Typically, this is where we submit a design, get feedback from the customer, make and needed changes, have them review it again and so on until all parties are satisfied with the design, We try to accomplish this in the first go, but we also understand when the customer's needs change, or when the overall vision evolves.
This is where the proverbial rubber starts to meet the equally proverbial road. We take the approved design and begin coding. Often times we can identify a layout that's been used before and modify it for the current project, which saves everyone time, and the customer a bit of money. Other times, we cannot, which results in this piece of the project taking a bit longer. Luckily, this is all done in what's called a test environment; no one outside of MutinyWerks and the Customer will see what's being done at this stage, and we won't stop until it fully meets the customer's expectations.
This is the stage where the customer reviews the completed site in the test environment and either requests some changes for approves the product. During this phase, all other work on the project is on pause until it meets with customer approval.
Once the completed product is approved by the customer, MutinyWerks then sets it up on the Customer's Web host. In cases where customers do not have a Web host, we also offer to help the customer find one that fits their needs and budget.
The MutinyWerks Process doesn't stop at delivering a finished product to the customer. We also conduct Monthly follow ups to ensure the site is performing to the customer's expectations, and also in case and additional needs have cropped up that the customer could use some help with.
That's our process in a nutshell. Please note: this model covers ALL of our services available to customers. When we do our review, this process gets tailored to the customer's needs. If a site doesn't seem to need help with it's social media, we won't offer those services in the assessment. We're here to help YOU, the customer; offering unnecessary services doesn't help us accomplish that. If you would like to know more, hit the link below; we're eager to hear from you!